I have experienced many of the same difficulties with T-W. As a result of these together my disinclination to participate in the “auto reimbursement” feature, I have paid the complete annual premium for my BCBS health insurance and Met Life
dental insurance then simply submitted one request for one reimbursement after I had confirmation that my checks had
been cancelled. Because of the many communication difficulties I have experienced with T-W, I believe it was a complete
mistake to have selected them to competently perform their function. Ronald Hren